Descripción de la Oferta

The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins.

As Account Manager Senior for Retail, you will be a key role in developing the groceries business

You will:
Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence

Onboard new partners on our platform by providing them all the necessary tools and information to start working
Be responsible for our partners business performance, analyse their main KPIs and ensure growth MoM. Track and reporting of performance metrics.
Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
Get feedback from our partners and translate it into product, marketing and operations improvement
Own partner’s assortment ? category management
Be responsible of closing groceries deals along with the sales team leader
Prepare reports and dashboards to present to groceries partners and use as source of operational improvements

Requirements:
Minimum 3 years of experience in Account Management and/or Business Consultant, mandatory in Food Retail Industry
Analytical mindset
Problem solver, look for the root-cause of the problem and go for it till make things happen.
Perfect written and spoken communication
Customer obsession
Proactive, organized, and obsessed with details
Also, our core values are very important to us:
Gas: work hard and dream big. We fear mediocrity more than failure. Move faster than others and always choose speed over perfect.
Glownership: Tough decisions are only taken when you feel the company as yours. Act as an owner.
Lead the way: Be innovative, challenge the norms, think-through and make your own decisions. Build a unique Glovo. We won’t win by following others.
Lean: stay young and humble, as in day one. Small optimization in our cost has a big impact in our results.
Good vibes: Be positive and respectful. No assholes allowed. We only hire people that smile.

Benefits:
A generous invitation to our employee phantom shares program
Social benefits (free Glovo credits, fresh fruit every day, free Wednesday lunches, beers on Fridays....)
The opportunity to change the world and see how everyone uses the product you build
Work in an international, dynamic and passionate environment with a great company culture

Experiencia Requerida

Educación Superior