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Sobre nosotros

TRANSACTEL Largest Call Center in Central America - More than 2800 employees- We serve important clients, providing services in both English and Spanish- Transactel has won recognition and awards at a national and international level- Our plans are to keep growing, targeting a headcount of 4,000 by the end of 2009- We are always incorporating new, competitive benefits for our employees in order to keep them happy and retain them

Mission
TRANSACTEL will achieve increased value for our stakeholders through a concentrated business strategy that includes market growth, service portfolio, expansion, and customer service delivery. Through expressed feedback from our customers and employees,we will evolve our company to be a multi location international provider.

Vision
TRANSACTEL´S Vision is to become Central America's leader in business process outsourcing solutions through dynamic employees, innovative technology, best-in-class processes,and a creative leadership team. We will be guided by fundamental principles of excellencein customer service, empowered employees, and clarity in our objectives.

OUTSTANDING EMPLOYEE: HAPPY EMPLOYEE!!

We hire the best and brightest employees and work with top learning institutions to identify ideal candidates.

EMPLOYEES ARE OUR GREATEST ASSET, that’s why we offer very competitive salaries and attractive benefit packages.

We offer a world of opportunities based on performance, allowing our team members to achieve positions of greater responsibility and better rewards.

Our main goal in our career path is to develop our employees to become outstanding leaders. We have a strong philosophy of promotion from within the company. We empower our agents, and retain team members, often for many years.

Transactel Guatemala
8 calle 7-86 zona 9 01009
Guatemala City, Guatemala
Tel. (502) 2223-0000

Transactel El Salvador
Km. 10.5 Carretera Panamericana, Centro Financiero SISA Edificio 1
Santa Tecla, La Libertad
Tel. (503) 2514-3386/88

ofertas de trabajo, oportunidades de empleo

Total de ofertas activas: 4

 
TECH SUPPORT REPRESENTATIVE Guatemala
12 Years of formal education or equivalent

Knowledge of basic computer operations

Willingness to rotate shifts, as needed

Courteous with strong customer service orientation

Dependable with attention to detail

Good listening and speaking skills

Willingness to learn

Good sales skills

Fluency in ...
FECHA FIN
09/05/2014
Ver oferta

CSR with Intermediate English Level Guatemala
Improve your english level and be part of our team. We need you to have at least 70% english level.

We offer:

- Great salary + bonus.
- Life and medical insurance.
- Great working environment.
- Opportunity to continue college.
- Unique benefits.
- Growing opportunity.

Requirements:

- 65% English level or above.
- Customer ...
FECHA FIN
07/05/2014
Ver oferta

Team Leader Supervisor Guatemala
The team leader’s main objective is to ensure agent compliance with account kpi’s in order to achieve account objectives, provide motivation, and maintain discipline within his or her team.

1 Year of experience as a team leader is a plus,
Advanced english level,
Advanced use of microsoft office suite,
Excellent communication and analytical skills,
Customer service ...
FECHA FIN
02/05/2014
Ver oferta

Customer Experience Coach (CEC) Guatemala
"Experience performing quality audits according to policies and commitments,

Experience providing coaching and feedback,

Preferably 2 years of university studies completed,

Experience in a customer service environment,

Advanced english level,

Advanced use of microsoft office suite,

Excellent communication and analytic skills.
...
FECHA FIN
02/05/2014
Ver oferta

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