Área de la Empresa | Servicios Varios |
Cargo Solicitado | Agente de Soporte |
Puestos Vacantes | 10 |
Tipo de Contratación | Cualquier tipo de contratación |
Nivel de Experiencia | Sin experiencia |
Género | Indiferente |
Edad | 18 / 70 |
Salario máximo (USD) | 800 |
Salario minimo (USD) | 651 |
Vehículo | Indiferente |
País | Panamá |
Departamento | Panama |
ngles avanzado, perfil de soporte técnico y experiencia
.•Established working knowledge and application of a specialized technical skill.
o Understands how work impacts results for their area.
o Demonstrates knowledge of internal operations and develops relationships to facilitate workflow.
• Applies specialized knowledge to coordinate day-to-day work.
o Knowledge of related regulations and standards.
o Strong understanding of current processes and procedures and may identify opportunities for improvement.
• Completes a wide range of tasks and assignments.
• Analyzes information to select appropriate options from defined alternatives.
o May involve uncommon variations Uncommon variations
o Frequently resolves problems through research of multiple alternatives.
• Applies experience and judgment to make decisions or resolve issues within defined options or standard protocols.
• Anticipates problems and recognizes when to deviate from standard practices.
• Exceptions are usually resolved with the concurrence of a team
• Normally receives no instruction on routine work; receives instructions for new work or special assignments.
o Follows technical protocols.
o Receives periodic supervision on new assignments.
o Work guided by assignment objectives.
• Typically establishes own priorities within guidelines.
o Regularly adjusts to multiple demands and shifting priorities.
o May provide procedural guidance to others.
• Independently gathers resources and information needed to complete projects.
• Contributes to own team/closely related teams through quality and efficiency of own work.
• Applies communication skills to provide service, coordinate information and collaborate with others.
o Listens and asks questions to solicit feedback to understand needs and provide service.
o May communicate sensitive and confidential information.
• Regularly interacts with customers and first line management.
Agente de Soporte (Opcional) |
Inglés (Opcional) |
Nativo |
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